1. Provide excellent customer support through various communication channels including phone, email, and chat.
2. Assist customers in resolving inquiries, complaints, and technical issues in a timely manner.
3. Maintain accurate records of customer interactions and transactions.
4. Collaborate with team members to improve processes and enhance customer satisfaction.
5. Stay updated on product knowledge to provide accurate information to customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and adaptable to changing situations.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.