Customer Service Manager

Global SME Loans Inc.

RM3.1-3.9K[Bulanan]
Di lokasi - Marikina3 - 5 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Makanan

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Lain-lain

    Acara Sosial Syarikat

  • Faedah Tambahan

    Lawatan Tahunan Syarikat, Peralatan Syarikat

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Kematian, Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

  • Keseimbangan Kerja-Kehidupan

    Bekerja dari rumah

Baca Lebih Lanjut

Penerangan

  • Oversee daily customer service operations and team performance
  • Develop and implement customer service policies and procedures
  • Train and mentor customer service representatives
  • Resolve escalated customer issues and complaints
  • Analyze customer feedback and suggest improvements
  • Ensure excellent service standards and customer satisfaction

Syarat-syarat

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 3-5 years of experience in customer service management.
  • Skills and Competencies: Strong problem-solving abilities, excellent interpersonal and organizational skills, digital marketing knowledge.
  • Working Conditions: Office environment, potential for remote work, flexible hours.
  • Qualities and Traits: Team player with a strong work ethic, technical skills, and exceptional people skills.
Khidmat PelangganPenyelesaian MasalahBersifat KepimpinanEtika Kerja Yang TeguhPemasaran DigitalKemahiran InterpersonalSokongan Pentadbiran BelakangKemahiran TeknikalKemahiran KakitanganKemahiran Berorganisasi
Preview

Princess Meneses

HR Operations SpecialistGlobal SME Loans Inc.

Balas Hari Ini 1 Kali

Tempat Bertugas

Unit 2D, 2nd Floor RAE Building, Bayan-Bayanan Ave. Bayan-Bayanan Ave, Marikina, 1800 Metro Manila, Philippines

Disiarkan pada 15 May 2025

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