Global SME Loans Inc. Customer Service Manager

Customer Service Manager

Global SME Loans Inc.

RM3-3.7K[Bulanan]

Di lokasi - Marikina3 - 5 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun Makanan
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Lain-lain
Acara Sosial Syarikat
Faedah Tambahan
Lawatan Tahunan Syarikat, Peralatan Syarikat
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Kematian, Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian
Keseimbangan Kerja-Kehidupan
Bekerja dari rumah

Baca Lebih Lanjut

Penerangan

Oversee daily customer service operations and team performance
Develop and implement customer service policies and procedures
Train and mentor customer service representatives
Resolve escalated customer issues and complaints
Analyze customer feedback and suggest improvements
Ensure excellent service standards and customer satisfaction

Syarat-syarat

Educational Qualifications: Bachelor’s degree in Business Administration or related field.
Experience Level: 3-5 years of experience in customer service management.
Skills and Competencies: Strong problem-solving abilities, excellent interpersonal and organizational skills, digital marketing knowledge.
Working Conditions: Office environment, potential for remote work, flexible hours.
Qualities and Traits: Team player with a strong work ethic, technical skills, and exceptional people skills.

Khidmat PelangganPenyelesaian MasalahBersifat KepimpinanEtika Kerja Yang TeguhPemasaran DigitalKemahiran InterpersonalSokongan Pentadbiran BelakangKemahiran TeknikalKemahiran KakitanganKemahiran Berorganisasi