Metacom Business Process Outsourcing Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing

RM3-3.8K[Bulanan]

Di lokasi - TaguigTiada Pengalaman DiperlukanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Cuti & Pelepasan
Cuti Kematian, Cuti Hari Jadi, Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian
Keseimbangan Kerja-Kehidupan
Penjagaan Tanggungan, Waktu Fleksibel

Penerangan

Answer inbound calls and respond to customer inquiries.
Provide accurate information about products and services.
Handle customer inquiries, resolve issues, and provide information about products/services.
Resolve customer complaints and issues efficiently.
Maintain a positive and professional demeanor.
Document interactions and feedback in the system.
Collaborate with team members to improve service.
Meet performance metrics and goals.

Syarat-syarat

Educational Qualifications: Bachelor's degree in any field is required.
Experience Level: No prior experience necessary; training will be provided.
Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
Working Conditions: Office environment, may require working in shifts, including evenings and weekends.
Qualities and Traits: Patience, empathy, strong work ethic, and ability to work in a team.

Khidmat Pelanggan

Preview

Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing

Balas Hari Ini 0 Kali

Tempat Bertugas

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Disiarkan pada 13 June 2025