• Provide exceptional customer service to ensure customer satisfaction.
• Handle inquiries and resolve issues via phone, email, and chat.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service delivery.
• Stay informed about product offerings and updates to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: with/without customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Ability to multitask and stay calm under pressure
• Responsibilities and Duties: Ability to learn and adapt to new systems
• Working Conditions: Comfortable working in a fast-paced environment