Customer Service Representative

JetSon Manpower Agency

RM1.5-1.8K[Bulanan]
Di lokasi - Rizal<1 Thn PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

Penerangan

  • Answer inbound calls, chats, or emails from telecom customers.
  • Assist with billing inquiries, account changes, service upgrades, and technical troubleshooting.
  • Provide accurate information about products, services, promotions, or payments.
  • Log and document customer interactions in the system.
  • Escalate complex issues to appropriate departments when necessary.
  • Ensure all interactions meet client and company standards for quality and efficiency.
  • Maintain professionalism and empathy in all customer interactions.
  • Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and resolution rates.
  • High school graduate or equivalent (college level or graduate preferred).
  • Strong English communication skills (verbal and written).
  • At least 6 months telco experience.
  • Basic computer and multitasking skills.
  • Ability to stay calm and positive under pressure.
  • Willingness to work on shifting schedules, weekends, and holidays.
Bahasa InggerisKhidmat Pelanggan
Preview

Kim Siguenza

HR OfficerJetSon Manpower Agency

Aktif dalam masa tiga hari

Tempat Bertugas

SM City Masinag. SM City, Infanta Hwy, Masinag, Antipolo City, 1870 Rizal, Philippines

Disiarkan pada 06 August 2025

Pekerjaan Serupa

Lihat selanjutnya

JetSon Manpower Agency

Tidak Dibiayai

101-500 Pekerja

Firma Perekrutan

Lihat pengambilan kerja

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