• Maintaining client contact throughout the project lifecycle including regular client updates.
• Provide effective and proactive communication with clients (verbal, written and face-to-face) to ensure high levels of client satisfaction.
• Developing / maintaining project plan, scheduling meetings / calls, providing agendas, taking meeting notes and making them available.
• Organizing and motivating the project team, ensuring effective inter-team communications.
• Analyzing and managing project risks and issues.
• Monitoring and reporting progress (scope, schedule, budget, etc.).
• Coordinating and following up with client or other 3rd-party resources as needed to keep them on track.
• Ensuring completion, approval and filing of key documentation (requirements, specification, etc.) per our performance excellence requirements.
• Ensuring team members are aware of their budgeted hours.
• Assisting to eliminate project roadblocks.
• Developing Change Orders during projects.
• Participate in testing – high-level review of site based on requirements and provide a second set of eyes.
• Leading Internal and client debrief meetings.
• Ensuring proper handover to support at completion of project.
• Participate and contribute to Transition to Support tasks.
  
  

• Experience in project management and Consulting or Employee Communications.
• Experience in the use of project management tools.
• Ability to effectively communicate and interact with all levels within the Clients organization as well as internal team members.
• Ability to balance multiple priorities and initiatives, producing quality deliverables on time and within budget.
• Proven ability to gather and document technical requirements along with a working understanding of the project.
• Ability to make high level decisions utilizing problem-solving and analytical skills.
• Experience managing project financials, scope management and budget tracking.
• Excellent communication skills, both written and verbal.
• Meeting facilitation skills.
• Detail orientated, strong analytical thinker.
• Demonstrated ability to work on virtual teams.
• Process driven with ability to modify approach.
• Must be self-motivated and able to remain focused on assigned projects.
• Flexible working hours when working on non-EMEA based projects.
• Demonstrated commitment to quality and continuous improvement.
• BS / BA degree or relevant experience (Nice to Have).
  
  

Please refer to job description.