Job Summary:

The HR Generalist provides specialized support in administering employee benefits programs, ensuring smooth HR operations, and fostering positive employee relations. This role involves managing various benefits programs, ensuring compliance with legal requirements, maintaining accurate employee data, and contributing to efficient HR processes.

Primary Goal: This role ensures the smooth and efficient operation of HR services, effective benefits administration, and support to employees while maintaining accurate and compliant HR records and operations and cultivating a positive and productive work environment.

Key Competencies and Key Results Areas:

● Benefits Administration: This involves managing and administering various employee benefits programs, ensuring employees understand and utilize their benefits effectively.

• Thorough knowledge of employee benefits principles, practices, and regulatory requirements.
• Proficiency in managing and administering various benefits programs, including health insurance and other employee benefits.
• Ability to interpret and explain benefits policies and procedures to employees.
• Skilled in administering benefits programs, including enrollment, termination, and claims processing.
• Ability to prepare and process required documents for government statutory payments, such as SSS, PhilHealth, and Pag-IBIG.
• Ability to maintain accurate benefits records and ensure compliance with relevant laws and regulations.
• Strong communication and interpersonal skills to effectively address employee inquiries and concerns regarding benefits.
• Key Result Area: Administer employee benefits programs accurately and efficiently, ensuring compliance with legal requirements and providing excellent support to employees.

● HR Operations: This involves managing day-to-day HR operational tasks, and ensuring smooth HR processes and workflows.

• Proficiency in managing employee timekeeping and attendance records, including monitoring attendance data via the HRIS.
• Skilled in maintaining accurate employee records and ensuring data integrity.
• Ability to manage HR processes efficiently, including onboarding, offboarding, and employee data management.
• Knowledge of labor laws and regulations related to HR operations.
• Strong attention to detail and ability to maintain confidentiality.

● Employee Relations:

• Knowledge of employee relations principles and best practices.
• Skilled in handling employee inquiries, concerns, and grievances.
• Ability to mediate conflicts and facilitate resolutions.
• Strong communication and interpersonal skills to build positive relationships with employees.
• Understanding of relevant labor laws and regulations related to employee relations.
• Key Result Area: Foster a positive and productive work environment by effectively managing employee relations and addressing employee concerns.

● Leadership & Teamwork:

• Ability to work effectively as part of a team and collaborate with colleagues across different departments.
• Builds strong relationships with employees to understand their benefits needs and provide excellent customer service.
• Works closely with insurance providers and other vendors to manage benefits programs effectively.
• Communicates clearly and proactively with employees about benefits information and updates.
• Ability to take initiative and work independently on assigned tasks.
• Demonstrates a positive and supportive attitude towards team members.
• Contributes to a collaborative and inclusive work environment.

Please refer to job description.