• Answering customer questions, providing information, taking and processing orders and addressing complaints
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Operating office equipment including printers, copiers, fax machines and multimedia instruments

• Previous experience in a secretarial role or related field

• Strong written and verbal communication skills

• Strong interpersonal skills and adaptability 

• Ability to work on multiple projects and prioritize tasks effectively

• Attention to detail and accuracy

• Strong organizational skills 

• Good customer service skills and ability to work well with others

• Proficient in Microsoft Office suite (e.g., Microsoft Word, Excel)