Job Highlights

• Work for an Online Market Research firm
• Collaborate with Members of a global workforce
• Get rewarded with varied Incentives and benefits

Job Description

We are not just looking for "employees" but are seeking Members who want new challenges and opportunities! Would you like to join our tech-driven Global Market Research firm with a diverse environment, grow professionally, and get rewarded for your efforts? Join now and be part of our Team!

Account Associate, US Client Services & Operations (Nightshift)

Location: Manila, Philippines

Status: Full-time, Salaried position

I. POSITION SUMMARY:

This position’s primary responsibilities are to provide support in the Account Management and Business Development activities, to help manage online market research projects and to reach goals for the Sales Team in the geographic region assigned. This includes, but is not limited to: understanding client needs, developing and delivering bid proposals, handling RFQs successfully, providing assistance in managing accounts and projects, working closely and communicating effectively with the members of the Client Services & Ops Team to meet monthly, quarterly, and annual sales targets.

II. ESSENTIAL JOB FUNCTIONS:

Account/Project Management Activities:

• Provide support in Account and Project Management activities, performing work within Project scope, quickly informing Management of problems, responding to Team and client emails quickly, and being accountable for Project results
• Works with Client Services & Ops team in developing and delivering bid proposals to clients
• Fosters deep relationships with current clients and shares information as necessary with the Team
• Maintains regular emails and follow-up contacts with all existing clients to ensure high levels of client satisfaction
• Manage the project step-by-step and monitor field progress
• Programs the online survey using internal and external tools

Business Development Activities:

• Provides support in Business Development activities
• Undertakes market research for potential clients and provides this information to the Sales Team
• Works with other members of the Sales Team to ensure that the team’s sales goals are met.

General Activities:

• Constantly identifies financial and other risks to the Company and reports these quickly and accurately to Management
• Maintains the public image of the Company
• Functions as a cooperative and active member of weekly Team meetings
• Prudently manages resources within budgetary guidelines to ensure profit
• Completes other administrative work as required and acts as an active member of a small office

III. ESSENTIAL JOB REQUIREMENTS:

Physical Requirements & Working Environment

• This is an office environment and typical physical demands apply.
• Travel may be required to attend conferences, client meetings and company-sponsored events.
• Must be open to working flexible hours, particularly in the night / US shift

Minimum Qualifications Needed

• Good written and verbal communications skills in order to communicate effectively with staff, vendors, and government entities in English.
• Customer-oriented
• Well-developed interpersonal and communication skills are required
• Ability to get along well with different personalities and to work well in small teams is required
• Ability to use Microsoft Office Suite and various sales-management software is required.

Education/Experience

• Bachelor's/College Degree is required

Feel free to visit our website for more job openings: https://www.d8aspring.com/careers

Please refer to job description.