1. Provide administrative support including preparing and sending quotations, sales reports, and correspondence.

2. Respond to customer inquiries via email, phone or chat in a timely and professional manner.

3. Process sales orders, update customer records, and monitor delivery schedules.

4. Coordinate with internal departments (e.g., logistics, finance, technical support) to fulfill sales-related requests.

5. Assist in maintaining and updating the customer database and Hubspot.

6. Ensure accurate documentation and filing of sales-related records. Provide accurate product information and basic technical advice on components (e.g., SSDs, RAM, CPUs, motherboards, cables, etc.)

7. Process sales transactions, issue receipts/invoices, and ensure timely order fulfillment.

8. Coordinate with suppliers and logistics for product availability and delivery schedules.

9. Maintain inventory levels and assist in stock monitoring, tagging, and shelf arrangement.

10. Handle customer complaints or returns in line with company policy.

11. Participate in product training and occasional trade shows, if required

12. Prepare presentations, product information, and sales materials as needed.

13. Track and follow up on outstanding proposals or purchase orders.

14. Help organize meetings, product demos, and trade show participation when applicable.