Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

Job Title: Senior Accountant

Department & Team: Finance, Royalties & Referral Team

Reports to: Manager, Corporate Accounting

Location: Manila, Philippines

Background:

Genesys is looking for a Senior Accountant. The accountant must be a self-starter, a clear communicator, highly analytical and understand basic programming. The ideal candidate is highly analytical, extremely detail-oriented, accurate in the handling of large amounts of data and has experience with basic programming on programs such as Tableau Prep.

Essential Job Functions:

The primary responsibility for this role includes, but are not limited to:

• Prepare monthly accrual entries for various referral and partner programs and make payments to those partners or reconcile cash received from various partners
• Support timely monthly, quarterly, and year end close activities related to referral
• Support and maintain coding for referrals in a program like Tableau Prep
• Research and answer referral questions from partners
• Prepare monthly balance sheet reconciliations to ensure accurate reporting
• Research and prepare balance sheet and P&L variance analyses to explain movement and/or look for abnormalities that require investigation
• Assist with external audit requests
• Assist with Ad Hoc projects for referrals as needed
• Develop and maintain business partnerships with Finance, Sales and Partner Development
• Support the Manager, Corporate Accounting on projects
  
  

Minimum Requirements:

• 5+ years of experience in a finance role with general ledger experience
• Advance knowledge of Microsoft Excel and data management programs such as Tableau Prep
• Experience with large ERP systems such as Workday
• Experience with Salesforce.com
• Work flexible hours as necessary
• Ability to work independently and be resourceful
• Superior problem solving, analytical and technical programming skills
• Self-motivated with the ability to multi-task and work in a dynamic environment
• Comfortable partnering and engaging with cross-functional teams
• Extreme attention to details; ability to think quickly; ability to multi-task
• Excellent interpersonal and communication skills (both verbal & written) with willingness to appropriately debate difficult issues
  
  

Work Context:

• Communicates regularly with various teams and departments, including management
• Uses computer frequently
• Works expanded hours/shifts to support Manager, Corporate Accounting
  
  

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.