Service Supervisor

Dempsey Resource Management Inc.

RM3-4.6K[Bulanan]
Di lokasi - Pasay3 - 5 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

  • Oversee daily operations of the customer service team.
  • Train and mentor staff to enhance service quality.
  • Resolve escalated customer issues effectively.
  • Monitor team performance and KPIs.
  • Implement strategies for improved customer satisfaction.
  • Conduct regular team meetings and feedback sessions.

Syarat-syarat

  • Bachelor’s degree in Business Administration or related field.
  • JLPT N1 ( Fluent in Japanese/English )  
  • 3-5 years of experience in customer service, with at least 1 year in a supervisory role.
  • Strong communication, conflict resolution, and leadership skills; proficiency in CRM software.
  • Oversee customer service team, resolve escalated issues, implement service policies, and train staff.
Khidmat PelangganJapanese speaking
Preview

Maria Palma

Talent Acquisition ManagerDempsey Resource Management Inc.

Lebih daripada sepuluh balasan hari ini

Tempat Bertugas

Aurora Blvd. Aurora Blvd, Pasay, Metro Manila, Philippines

Disiarkan pada 10 April 2025

Pekerjaan Serupa

Lihat selanjutnya

Dempsey Resource Management Inc.

101-500 Pekerja

Sumber Manusia

Lihat pengambilan kerja

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.