• Utilize advanced hardware and software troubleshooting knowledge to support users
• Support enterprise Active Directory, Office 365, Azure AD, Identity and Access Management, Scripting and Automation, and Cloud Architecture, and Forefront Identity Management (FIM) environment.
• Act as Second Level Liaison between client, and service provider.
• Manage Active Directory, Office 365 and FIM platform backups.
• Define, write and maintain PPM (Process and Procedure Manual) for the project
• Assigned special projects
• Analyze systems, review and implement improvements or upgrades to enhance user experience and to prevent capacity issues
• Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
• Primary Lead in training and mentoring less-experienced members of the team.
• Primary Lead in assigned special projects.
• Analyze systems, reviews and participates in the implementation of improvements or upgrades to enhance user experience and to prevent capacity issues
• Participate in rotating On-Call schedule and assist in afterhours Monthly Maintenance
• May train and mentor less-experienced members of the team
  
  

• A proven track record of successfully designing, implementing, and managing Azure AD solutions for large enterprises.
• Advanced knowledge of Azure AD features, including advanced identity protection, conditional access policies, and custom roles.
  
  

• Extensive experience in designing and implementing complex identity and access management solutions, including RBAC, access governance, and privileged identity management (PIM).
• Proficiency in integrating Azure AD with various Microsoft and non-Microsoft services, including Azure, Office 365, and third-party applications.
  
  

• In-depth knowledge of directory synchronization methods, including Azure AD Connect and Azure AD Domain Services.
• Experience in architecting and managing complex directory structures for multi-domain and multi-forest environments.
  
  

• Strong understanding of Azure AD security features and a history of implementing robust security measures.
• Familiarity with security and compliance standards, regulatory requirements, and the ability to ensure Azure AD is compliant with them.
  
  

• Proficiency in scripting and automation with PowerShell, Azure CLI, or other relevant tools for Azure AD management and reporting.
  
  

• Comprehensive knowledge of cloud architecture and the ability to design highly available, resilient, and scalable Azure AD solutions.
  
  

• Excellent communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.
  
  

• Vocational/Diploma/Bachelor"s degree in any IT related field or has the equivalent experience
• 5+ years" experience with Active Directory and Windows environment
• 5+ years" experience with Azure AD, Identity and Access Management, Scripting and Automation, and Cloud Architecture
• 5+ years" experience with LAN/WAN environment including routing and security protocols
• 5+ years" experience knowledge of server, network and voice technology solutions
• 5+ years" experience with Active Directory scripting
• Ability to write AD scripts / PowerShell scripts
• MCSA Certification required
• ITIL certification preferred
• Attendance and schedule adherence are requirements of this position
• Ability to walk, bend and lift equipment up to 50 pounds and engage in labor related duties of connecting computer equipment, and climbing up and down stairs and ladders
• High School Diploma or equivalent required
• Possesses and applies an expert knowledge of principles, practices, and procedures of particular field of specialization to the completion of difficult assignments
• Adapts procedures, processes, tools, equipment and techniques to accomplish the requirements of the position
• Usually works under general supervision, conferring with superior on unusual matters
• Assignments are broad in nature, usually requiring originality and ingenuity
• Duties and tasks reflect substantial variety and complexity
• Relies on experience and judgment to plan and accomplish assigned tasks and goals
• May serve as a resource to others in the resolution of complex problems and issues and assign work to less-experience
  
  

Please refer to job description.