Metacom Business Process Outsourcing Solution Inc. Technical Support Representative

Metacom Business Process Outsourcing Solution Inc.

RM2.2-2.6K[Bulanan]

Di lokasi - Taguig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Elaun
Elaun Makanan, Elaun Pengangkutan, Bayaran Balik Perubatan
Pengiktirafan dan Ganjaran Pekerja
Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Kemalangan & Insurans Kecacatan, Insurans Pergigian, Insurans Kecacatan, Insurans Hayat, HMO
Faedah Tambahan
Makanan Percuma
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Sakit

Baca Lebih Lanjut

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Diagnose and troubleshoot technical problems, documenting solutions for future reference.
Communicate clearly and effectively with customers to ensure satisfaction.
Collaborate with engineering teams to resolve complex issues.
Maintain a positive attitude and provide exceptional customer service.

Educational Qualifications: Completed at least 2 years in college with no back subjects.
Experience Level: 3-5 years of experience in technical support or customer service.
Skills and Competencies: Proficient in English; strong CSR background; rider support experience; excellent teamwork and communication skills.
Responsibilities and Duties: Provide technical assistance, resolve customer inquiries, and ensure customer satisfaction.
Working Conditions: Fast-paced environment; may require shift work and remote support.
Qualities and Traits: Problem solver, empathetic listener, detail-oriented, and adaptable.