Technical Support Specialist

Talent Outsourcing Channel (TORCH) Solutions

RM2.3-3K[Bulanan]
Di lokasi - Davao del Sur1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

Penerangan

  • Provide technical assistance and support for incoming queries and issues related to software and hardware.
  • Diagnose and troubleshoot technical problems via phone, email, and chat.
  • Document customer interactions and maintain accurate records of issues and resolutions.
  • Collaborate with team members to enhance customer service and improve product functionality.
  • Stay updated with the latest technology trends and product updates.

Syarat-syarat

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: 1-3 years of technical support experience preferred.
  • Skills and Competencies: Proficiency in SaaS applications, excellent English communication skills.
  • Responsibilities and Duties: Provide help to customers, troubleshoot issues, and resolve technical queries.
  • Working Conditions: Flexible schedule with potential for remote work.
  • Qualities and Traits: Strong problem-solving abilities, patience, and a customer-focused attitude.
saasBahasa Inggeris
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Elizabeth Libre

RecruiterTalent Outsourcing Channel (TORCH) Solutions

Aktif dalam masa tiga hari

Tempat Bertugas

215, Davao City. Davao City, Davao del Sur, Philippines

Disiarkan pada 08 April 2025

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