Technical Support Specialist

Talent Outsourcing Channel (TORCH) Solutions

RM2.3-3K[Bulanan]
Di lokasi - Davao del Sur1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

Penerangan

  • Provide technical assistance and support for incoming queries and issues related to software and hardware.
  • Diagnose and troubleshoot technical problems via phone, email, and chat.
  • Document customer interactions and maintain accurate records of issues and resolutions.
  • Collaborate with team members to enhance customer service and improve product functionality.
  • Stay updated with the latest technology trends and product updates.

Syarat-syarat

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: 1-3 years of technical support experience preferred.
  • Skills and Competencies: Proficiency in SaaS applications, excellent English communication skills.
  • Responsibilities and Duties: Provide help to customers, troubleshoot issues, and resolve technical queries.
  • Working Conditions: Flexible schedule with potential for remote work.
  • Qualities and Traits: Strong problem-solving abilities, patience, and a customer-focused attitude.
saasBahasa Inggeris
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Elizabeth Libre

RecruiterTalent Outsourcing Channel (TORCH) Solutions

Aktif dalam masa tiga hari

Tempat Bertugas

215, Davao City. Davao City, Davao del Sur, Philippines

Disiarkan pada 08 April 2025

Talent Outsourcing Channel (TORCH) Solutions

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Talent Outsourcing Channel Solutions

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