Contact Center Trainer – C1 Level

Pro Integrate PH

RM4-4.4K[Bulanan]
Di lokasi - Taguig5 - 10 Tahun PengalamanDiplomaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

Penerangan

  • Deliver new hire training programs focused on customer service, communication skills, and product knowledge.
  • Conduct refresher sessions, process-specific training, and coaching based on performance metrics.
  • Align training initiatives with quality assurance feedback and operational targets.
  • Create engaging content and use facilitation techniques that boost learner engagement and retention.
  • Partner with leadership and operations to drive continuous training effectiveness and performance improvement.

Syarat-syarat

  • Minimum of 7 years experience in training for customer service (BPO setup, preferably with banking or financial services background).
  • Proven expertise in soft skills development, product/process training, and QA alignment.
  • Excellent facilitation, coaching, and communication skills.
  • Amenable to work onsite in Taguig.
  • Open to Australian shift schedule.
  • Must be ready to start immediately.


Trainer
Preview

Engelbert Fortin

Recruitment Delivery ManagerPro Integrate PH

Aktif hari ini

Tempat Bertugas

Taguig. Taguig, Metro Manila, Philippines

Disiarkan pada 02 August 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.