• Oversee and manage the dining room operations, ensuring exceptional service is delivered.
• Coordinate with kitchen and service staff to ensure smooth workflow and customer satisfaction.
• Train and mentor junior staff to maintain high service standards.
• Handle guest inquiries and resolve complaints professionally and timely.
• Assist in aligning the team with restaurant policies and operational strategies.

Requirements

• Educational Qualifications: Bachelor’s degree in Hospitality Management or a related field
• Experience Level: 5–8 years in a similar role
• Skills and Competencies: Proficient in English, excellent communication skills, strong hospitality skills, and customer-oriented
• Responsibilities and Duties: Demonstrated ability to manage multiple tasks in a fast-paced environment
• Qualities and Traits: Strong leadership abilities, attention to detail, and a passion for customer service