Descrição:
The Service Staff is primarily responsible for the day-to-day administrative support to all operating departments under IT Group. They are expected to provide coordination and cooperation between department functions and ensures the effective running of workplace by managing schedules, generating reports and contribute to the automation of current processes to be more efficient in monitoring activities and transactions.
Responsibilities
Operational Support
- Records and monitor invoices for processing and requests for BPI official receipts
- Facilitates the collection of accounts receivables from BPI subsidiaries and IT group employees
- Safekeeps documents
- Monitors and controls all IT contracts
- Requests for OPEX payment received from vendors
- Prepares and requests for accrual booking monthly
- Consolidates all IT training records
- Monitors of office supplies and inventory of machines
- Manages meeting rooms, updates seat plan and provides workstation support
- Transcribes meeting minutes
- Vendor Accreditation
- Ensures that accreditation requests for new and current vendors are processed in a timely manner
- Manages the accreditation of current vendors by monitoring the expiration date and making sure that the IT proponent is informed
- Monitors the vendor’s performance to aid the IT proponent in making an informed decision to renew the vendor or not
- Produces the vendor accreditation report on a bi-monthly basis
- Maintains the vendor accreditation database
Contracts Management
- Ensures that all IT contracts and their respective supporting documents (physical and softcopy) are recorded and indexed as per the approved process
- Maintains all ISG contracts (physical and softcopy) for safekeeping
- Proactively monitors and controls the status of all ISG contracts (physical and softcopy) and ensure archiving based on the prescribed retention policy
- Maintains the contracts database
Staff Augmentation Management
- Processes the resource requests from IT proponents to ensure that the Bank’s digital initiatives are adequately staffed
- Liaises between the vendors and IT for resource requirements and expectations
- Schedules interviews between the vendor and the IT proponent
- Processes the work orders and on-boarding for the accepted candidates
- Ensures that asset management is informed of any incoming staff
- Monitors the expiration of staff augmentation resources and ensure that the IT proponent is informed General
- Manages and administers request through the prescribed work tools for his department
- Performs other functions as may be assigned by the supervising head
Qualifications
- Must have a Bachelor’s degree in Business Administration, IT, Computer Science, Engineering, or other related Management courses
- Open to Fresh graduate or with at least 1-2 years of employment experience
- Has experience in basic office procedures, business processes and concepts
- Has the ability to plan or prioritize activities.
- Excellent Management of Job Behavior
- Must have high standards in work completion
- Must posses honesty and dignity
- Has the ability to maintain composure, objectivity and effectiveness under pressure and opposition emanating from internal or external environment
- Has the ability to manifest self-discipline to productive use of time and resources of the company as mandated in the office rules and policy issuance / pronouncements
- Must have excellent oral and written English communication skill
Work Set-up: Hybrid
Work Location: Makati
Requisito
Please refer to job description.