JOB PURPOSE

• To assist the Operations Manager in the day-to-day operations of assigned
• ALogis Artico cold storage facility.
• To help achieve excellent customer experience by ensuring that the required
• services are delivered timely (within SLA) and with quality.
• To contribute in achieving the financial targets especially on the revenues set by
• the management for the assigned ALogis Artico cold storage facility.

DUTIES AND RESPONSIBILITIES

• Supervise the manpower contingents such as forklift operator, QA, checker and documentation assistant. Close monitoring of inventory for both inbound and outbound activities within the prescribed metrics by the clients. Will handle the evaluation, preparation & renewal of service contract.
• Assist in ensuring compliance with the NMIS, BFAR, BPI, FDA, and others of assigned ALogis Artico cold storage facility and timely renewal thereof.
• Working hand in hand with the Operations Manager, the Operations Officer shall be responsible for the start to end of the leasing process
• Presentation to prospective clients
• Market the facilities to be able to fill-in any available room/s or pallet position and maximize the capacity of the two facilities
• Preparation of the offer sheets (rates subject to approval & in coordination with the Operations Manager)
• Preparation of the contract of lease and / or renewal contract
• Liaise with the other departments / team to address issues and/or concerns of the customers
• Assist in collection of accounts receivable of the customers
• Facilitate weekly operations update and report to Management the current operating statistics, concerns etc; and
• Work with the Operations Manager/Supervisor in the preparation of budgets and forward plan

QUALIFICATIONS

• A graduate of Business Administration or Logistics Operations, or similar filed
• At least 2 years of experience in manufacturing, food production or operations industry.
• Preferably from a Cold Storage Logistics background
• Good communication, coordination, and customer service skills
• Willing to work weekends and holidays (if needed) or on-call

Please refer to job description.