Customer Service Representative

Miranda HR

RM1.1-2.2K[月薪]
现场办公 - 奎松市无需经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成, 年度考核

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 额外福利

    停车位

  • 休假和请假

    产假和陪产假, 病假, 休假

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职位描述

  • Provide exceptional customer service through various channels, including phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Resolve issues efficiently and accurately, aiming for first-contact resolution.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

职位要求

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required, open to fresh graduates.
  • Skills and Competencies: Proficient in English, strong customer service skills, effective problem-solving abilities, and basic technical skills.
  • Responsibilities and Duties: Handle customer inquiries, provide account management support, and assist with back office operations.
  • Working Conditions: Fast-paced environment, may require flexible hours.
  • Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude.
英语客户服务解决问题账户管理技术技能后台支持
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Jienel Antoinette Ramos

HR ManagerMiranda HR

三天内活跃

工作地址

Ground Floor, Eton Cyberpod Corinthian. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines

发布于 24 July 2025

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