The Business Analyst is responsible for bridging the gap between the technical and product teams by translating business requirements into technical and functional specifications. The role supports the development of new products and enhancements to existing products, ensuring that product solutions are aligned with business needs and technical feasibility.

Key Responsibilities:

Requirement Gathering & Documentation:

• Collaborate with Product Owners, Product Managers, and stakeholders to gather and analyze business requirements.
• Develop comprehensive technical and functional specifications that align with product goals and customer needs.
• Maintain and update product documentation, including workflows, data models, and use cases.

Technical Liaison:

• Act as a conduit between product development and engineering teams to ensure alignment on technical specifications.
• Assist in the evaluation of technical feasibility of proposed solutions and ensure they meet business and product requirements.
• Communicate complex technical concepts in a clear and understandable manner for non-technical stakeholders.

Product Development Support:

• Work closely with the Product Development team to ensure product specifications are adhered to throughout the development lifecycle.
• Assist in testing and validation of products to ensure they meet specifications and requirements.
• Participate in product backlog grooming sessions to refine and prioritize requirements.

Data Analysis & Insights:

• Analyze product performance and user feedback to identify areas for improvement and optimization.
• Provide insights on customer behavior, market trends, and product performance to inform future product development decisions.

Cross-Functional Collaboration:

• Collaborate with design, engineering, operations, and marketing teams to ensure cohesive product development.
• Support project managers in tracking and delivering on project timelines related to product specifications.

Key Performance Indicators (KPIs):

• Accuracy and clarity of technical and product specifications.

• Timely delivery of requirement documents and product specs.

• Successful collaboration with technical and product teams, resulting in smooth product development.

• Number of enhancements or product solutions delivered that meet business requirements.

• Efficiency in issue resolution during product testing phases.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.

• 3+ years of experience as a Business Analyst, preferably in a product development or technical environment.

• Strong understanding of software development lifecycles (SDLC), Agile methodologies, and product management.

• Proficiency in creating technical documents, including use cases, user stories, and process flows.

• Familiarity with database systems, APIs, and technical integration processes.

• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.

• Analytical mindset with strong problem-solving abilities.

• Experience with product management tools (e.g., JIRA, Confluence) is a plus.

Please refer to job description.