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Customer Service Representative

DEVELOPMENT GROWTH SDN. BHD.
$500-800[Monthly]
Remote>10 Yrs ExpBachelorFull-time
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Remote Details

Open CountryWorldwide

Language RequirementsEnglish

Job Description

  • Provide exceptional customer service and support to clients via phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve processes and customer satisfaction.
  • Stay updated on product knowledge and company policies to provide accurate information to customers.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 10+ years of customer service experience.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
  • Working Conditions: Comfortable with flexible working hours, including weekends and holidays.

KUALA LUMPUR

HR ManagerDEVELOPMENT GROWTH SDN. BHD.

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