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NETFORGE SOLUTION SDN. BHD.
Customer Service Representative
DEVELOPMENT GROWTH SDN. BHD.$500-800[Monthly]
Remote>10 Yrs ExpBachelorFull-time
Remote Details
Open Country:Worldwide
Language Requirements:English
Job Description
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and customer satisfaction.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 10+ years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
- Working Conditions: Comfortable with flexible working hours, including weekends and holidays.
KUALA LUMPUR
HR ManagerDEVELOPMENT GROWTH SDN. BHD.
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